My First Trampoline

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Fun Time Enterprises Return Policy

You must contact us within 30 days of receipt of item to return your items.  No refunds will be given after 30 days.  A Return Merchandise Authorization (RMA) number is required.  You must fill out the form below and we will email you a RMA number.  If you are returning a product that was damaged in shipment, please fill out the form below and email pictures to  We will not issue a RMA without these pictures.  Our warehouse does not accept shipments that are returned collect.  Our warehouse also does not receive shipments that do not have the proper return authorization. If your item has already shipped and you wish to cancel the order, you, the customer, are responsible for the original shipping charges and the shipping charges back to the warehouse. On incorrectly made orders, you, the customer, are responsible for shipping charges. There is also a 20% restocking fee.  This covers repackaging and restocking.  You will receive credit only after the product is returned and examined and we have determined that the product has not been used or damaged.



If you purchased a trampoline from Wal-Mart, Sams or Academy and there are pieces missing from your box, or you are missing a box, you will need to contact the SPORTSPOWER, LTD WARRANTY DEPARTMENT.  We are only a parts dealer for Sportspower and not the manufacturer of their trampolines.  You can reach their warranty department at 866-370-2131 or you can email them at

Please Complete the Form Below to Return an Item

* denotes required field

What name did you place the order under?*
What is your order number?*
Phone Number*
Email Address:*
Why are you returning your order?*
2000 characters remaining
Did you speak to a sales rep when placing your order?*
If yes, to whom did you speak?
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Accept Credit Cards
Shipping is included on most products over $25.01 unless otherwise specified.  If additional shipping is required you will be contacted by a sales rep.
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