Sportspower Trampoline Parts, Sportspower Enclosure Parts

MISSING/DAMAGED PARTS FROM AN IN STORE PURCHASE?
CALL CUSTOMER SERVICE AT 866-370-2131

1-855-800-JUMP / 1-855-800-5867

Direct or Outside of US: 409-920-4015

Open Monday-Thursday

9am-4pm Central

Open Friday - 9am-4pm

CLOSED Saturday & Sunday

EMAIL US

ATTENTION CUSTOMERS
DUE TO THE HIGH VOLUME OF ORDERS, AND SHORTAGE OF EMPLOYEES DUE TO COVID-19,PLEASE DO NOT CALL OR EMAIL FOR TRACKING OR SHIPPING ESTIMATES.ALL ORDERS ARE SHIPPING OUT IN 4-6 WEEKS FROM RECEIVING AT THIS TIME.
WE APPRECIATE YOUR PATIENCE AS WE WORK TO HELP EACH CUSTOMER

  My First Trampoline
  TR-12COM-PR6P
  MFT-84
  TR-10COM-STLFX
  TR-08-STLFLXX
  TR-12-STLFLXX-SHT
  TR-15-STLFLXX-SHT
  TR-1517STFLXX-OVAL-SHT

MSC-3568

MSC-3710-N

MSC-4072

Trampoline Enclosure Nets
Trampoline Enclosure Poles
Trampoline Enclosure Hardware
Trampoline Enclosure Endcaps

Trampoline Springs

Trampoline Pads

Trampoline Mats

Trampoline Frame

Trampoline Accessories

Fun Time Enterprises Return Policy

You must contact us within 30 days of receipt of item to return your items. No refunds will be given after 30 days. A Return Merchandise Authorization (RMA) number is required. You must fill out the form below and we will email you a RMA number. If you are returning a product that was damaged in shipment, please fill out the form below and email pictures to sales@sportspowertrampolineparts.com. We will not issue a RMA without these pictures. Our warehouse does not accept shipments that are returned collect. Our warehouse also does not receive shipments that do not have the proper return authorization. If your item has already shipped and you wish to cancel the order, you, the customer, are responsible for the original shipping charges and the shipping charges back to the warehouse. On incorrectly made orders, you, the customer, are responsible for shipping charges. There is also a 20% restocking fee. This covers repackaging and restocking. You will receive credit only after the product is returned and examined and we have determined that the product has not been used or damaged.

WE DO NOT ACCEPT USED MERCHANDISE RETURNS

WE DO NOT ACCEPT C.O.D. SHIPMENTS

WARRANTY CLAIMS:

If you purchased a trampoline from Wal-Mart, Sams or Academy and there are pieces missing from your box, or you are missing a box, you will need to contact the SPORTSPOWER, LTD WARRANTY DEPARTMENT. We are only a parts dealer for Sportspower and not the manufacturer of their trampolines. You can reach their warranty department at 866-370-2131 or you can email them at customerservice@sportspowerltd.net.

Please Complete the Form Below to Return an Item

* denotes required field

What name did you place the order under?*

What is your order number?*

Phone Number*

Email Address:*

Why are you returning your order?*

2000 characters remaining

Did you speak to a sales rep when placing your order?*

Yes

If yes, to whom did you speak?

Christy

Alana

Darlene

Linda

Shannon

Pam

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Accept Credit Cards

Shipping is included on most products over $25.01 unless otherwise specified. If additional shipping is required you will be contacted by a sales rep.


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